MicroAge Bathurst ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This statement explains what we collect, why we collect it, how we use it, and the rights you have over it. It applies to this website and to any information you provide to us.
1. Information we collect
When you contact us or submit a request through this website, we may collect:
- Contact details: your name, business name, email address and phone number.
- Your message: the contents of any message you send us, including details about the technology or service you are asking about.
- Technical data: IP address, browser type, pages viewed and similar information collected automatically through Google Analytics.
We collect only what is necessary to answer you and to improve your experience on our site.
2. Why we use your information
We use your information to:
- Respond to your request and communicate with you about managed IT, cybersecurity, cloud, networking, print or hardware services.
- Understand how visitors use our website so we can improve its content and performance (Google Analytics).
- Maintain the security and operation of this website.
- Meet our obligations under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
3. Consent
By providing your information to MicroAge Bathurst, you consent to its collection and use for the purposes above. Where the law requires explicit, written, or separate consent for a specific use, we will ask for it. You can withdraw consent at any time by contacting our Privacy Officer (section 8). Withdrawing consent may limit our ability to deliver the services you have asked for.
4. Disclosure to third parties
We do not sell your personal information. We may share it only:
- With Google Analytics, which processes technical data to help us understand website traffic and usage patterns.
- With third-party service providers that host this website or operate our contact form. These providers access information only as needed to provide that service and are bound to protect it.
- Where required or permitted by law, including in response to a court order or lawful request from a public authority.
5. Where your information is stored
Your information is stored in Canada whenever possible. Some service providers may process limited technical information (for example, web analytics) outside Canada. Where this happens, the information is subject to the laws of the country where it is processed, including lawful access by authorities in that country.
6. Cookies and similar technologies
This website uses cookies and similar technologies. A cookie is a small text file
placed on your device by your browser. We group cookies into three categories:
- Necessary cookies are required for the site to work, for
example to remember your language choice and your consent preferences. These are
always on and cannot be disabled.
- Analytics cookies help us understand how visitors use the
site so we can improve it. We use Google Analytics 4 with IP anonymization.
These cookies are off by default.
- Marketing cookies are used to measure the performance of
awareness campaigns we run on third-party platforms. These cookies are off by
default.
Analytics and marketing cookies are loaded only after you accept them. Until you
make a choice, only necessary cookies run, and Google Consent Mode v2 keeps
ad_storage and analytics_storage set to denied.
You can change your choices at any time by clicking Cookie preferences
in the footer. Clearing your cookies will reset your preferences and the consent
banner will appear again on your next visit.
7. How long we keep your information
We keep your information only as long as we need it for the purposes described in this statement and to meet any record retention obligations that apply to us. Records are retained for seven (7) years, after which they are destroyed or anonymized in a secure manner. Website analytics data is retained for fourteen (14) months.
8. Your rights and our Privacy Officer
Subject to applicable law, you have the right to:
- Access the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Withdraw your consent and ask us to stop using your information.
- Receive a copy of your information in a structured format, where the law requires it.
- File a complaint about how we have handled your information.
To exercise any of these rights, or to ask any question about this statement,
please contact our Privacy Officer:
Edgar Gionet, Privacy Officer
MicroAge Bathurst
400 MacDonald St., Bathurst, NB, E2A 5A5
Phone: (506) 546-9943
Email: info@bathurst.microage.ca
If you are not satisfied with our response, you may contact:
- The Office of the Privacy Commissioner of Canada, at priv.gc.ca, or
- The Office of the Access to Information and Privacy Commissioner for New Brunswick, at https://info-priv-nb.ca.
9. Security
We use administrative, technical, and physical safeguards to protect your information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security, but we maintain the safeguards expected of a responsible organization.
10. Changes to this statement
We may update this statement from time to time. The current version is always available on this website and the date of the most recent update is shown below.
Last updated: August 04, 2026
